Effective Date: 11th June 2025
CargoBridge ("we", "our", or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. This policy complies with the EU General Data Protection Regulation (GDPR).
1. Who We Are
CargoBridge is a SaaS logistics platform based in Lithuania. For questions or concerns, visit cargobridge.io/contact.
2. What We Collect
We collect the following types of information:
- Name, phone number, email, job title
- Mailing and billing addresses
- Company data such as fleet routes
- Usernames, passwords, contact preferences
- Authentication data and social sign-in details (Google/Microsoft)
- Debit/credit card numbers
- Uploaded documents or profile photos
- Derivative and technical data (IP, device info)
3. Why We Collect It
To:
- Provide and improve our services
- Process payments and manage accounts
- Offer smart features powered by AI (e.g., intelligent route and freight matching)
- Ensure security and legal compliance
- Send marketing and service communications
4. Legal Basis (GDPR)
We process data under:
- Contractual necessity
- Legitimate interest
- Legal obligation
- Consent (e.g., for marketing)
5. How We Share Data
We do not sell data. We may share data with:
- Internal business partners/shareholders
- Trusted service providers (e.g., Microsoft, Stripe)
- Legal authorities if required
6. Cookies & Web Beacons
We use cookies and similar tech for analytics and user experience. You can control cookies via your browser.
7. Security
We use encryption, secure authentication, and cloud infrastructure to protect data. However, no system is 100% secure, and we encourage strong password use.
8. Your Rights
Depending on your country, you may:
- Access, correct, or delete your data
- Object to processing
- Request data portability
- Withdraw consent
To make a request, visit cargobridge.io/contact.
9. Data Retention
We keep data as long as necessary for service or legal compliance. Some may be retained in backups.
10. Children
We do not target or knowingly collect data from users under 18.
11. Data Protection Officer
We will appoint a DPO soon. Until then, direct privacy questions via our contact form.
12. Changes
We may update this Privacy Policy. We'll notify users of significant changes via the website or email.